Privacy Policy and Cookies Policy

1. General rules

DICANNO sprl, whose registered office is at Chaussée de Bruxelles, 216B, 1410 Waterloo, Belgium, registered with the ECB under number BE0678.868.455 (hereinafter referred to as Dicanno) is responsible for the processing of your personal data on the site accessible at

We apply “the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data”, as adapted by the law of 11 December 1998 and the law of 13 June 2005 on electronic communications’, and any other applicable law.

2. Personal Data Collected

2.1. The data you give us

In the app: your email.

During the ordering process: your name and contact details.

3. Purposes of data use

3.1. General objectives

We collect your personal data in order to:

• Perform the services offered on the website for your order;

• Collect anonymous visitor statistics to improve the content and functionality of the site;

• Direct marketing;

• Administer the technical aspect of the Website;

• After ensuring the anonymous nature of the data, collecting statistics or conducting surveys concerning the amount of visits to the different parts of the Website.

3.2. Direct marketing and communication to third parties

Your personal data remains strictly confidential and can in no case be communicated to third parties or used for direct marketing purposes other than by DICANNO. Unless for Dicanno to have received express and prior authorization (“opt-in”) when you register. This authorization can be withdrawn at any time without justification and free of charge by sending an email to

3.3. Serious violations

We will be able to transmit the data of the users at the request of the competent authorities (Police and Justice) in case of serious violations of the law.

4. Data retention period

All personal data is retained for the entire period necessary to achieve the objectives described above.

5. Right of access and rectification of data

You have the right to consult your personal data for free at any time, to rectify or modify these, by sending us an email to Always include a copy of your ID card so that we can verify your identity.

You are entirely free not to communicate your personal data. However, you must know that certain services may be refused to you in the event of absence of personal data. We also draw your attention to the fact that you are solely responsible for the accuracy of the data you transmit to us.

6. Right of objection

You may exercise your right of challenge in the processing of your personal data, if you consider that there are serious and legitimate reasons for doing so, by sending an email to Nevertheless, you can not oppose the processing of your personal data if it is necessary for the tracking and processing of your order.

7. Security and confidentiality

We have developed technically and organizationally appropriate security rules to prevent destruction, loss, falsification, alteration, forged access, misdirected communication to third parties, and other unauthorized processing. personal data collected.

We can in no way be held responsible for any direct or indirect damage resulting from improper or illegitimate manipulation by third parties of personal data.

9. Governing Law and Jurisdiction

These Privacy Protection Rules are governed, interpreted and executed in accordance with Belgian law, the only applicable law in the event of litigation. The courts of the district of Nivelles are exclusively competent for any dispute that may arise from the interpretation or execution of these Privacy Protection Rules.

10. Acceptance

By using the Website, you agree to all the terms of these Privacy Policy and you agree that DICANNO collects your personal data for processing in accordance with these Privacy Policy.